Welcome to Darwinex Enterprises. By accessing or using our website darwinexenterprises.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These terms apply to all visitors, users, and customers of the website.
  • By placing an order on our website, you confirm that you are legally capable of entering into a binding contract.
  • Darwinex Enterprises reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

  • We sell handicraft and home décor products, primarily handcrafted in nature.
  • Due to the handmade process, minor variations in color, size, texture, or finish may occur and should not be considered defects.
  • Product images are for representation purposes only; actual products may slightly differ.

3. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of taxes as applicable.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments made on the website are processed through secure payment gateways.
  • Darwinex Enterprises is not responsible for payment failures caused by third-party service providers.

4. Shipping & Delivery

  • We deliver products across India.
  • Delivery timelines may vary depending on location, availability, and logistics conditions.
  • Any delay caused due to unforeseen circumstances (natural events, courier delays, etc.) will not make us liable for compensation.

5. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy, available on the website.
  • Refunds are applicable only in cases of damaged, defective, or incorrect products.
  • Once approved, the refund amount will be credited within 3–5 business working days to the original payment method.

6. User Responsibilities

  • You agree to provide accurate, complete, and updated information while placing an order.
  • You shall not misuse the website or attempt to harm, hack, or disrupt its functionality.
  • Any fraudulent activity may result in termination of access and legal action if necessary.

7. Intellectual Property

  • All content on this website, including text, images, logos, designs, and graphics, is the property of Darwinex Enterprises.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • Darwinex Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, in any case, shall not exceed the value of the product purchased.

9. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan courts only.

10. Contact Information

For any queries regarding these Terms & Conditions, please contact us through our website darwinexenterprises.com.